2. What information do we collect?
NWYT collects and analyzes information to exploit our business and offer you opportunities to reduce food waste. We collect both personal data and other information in support of such activities.
" Personal data " means information that can be used, directly or indirectly, alone or together with other information, to identify you as an individual customer (hereinafter " User "). This could include your exact location details.
" Other information " means information that is anonymous, aggregated, decoupled, or that does not disclose your identity in any other way. Some examples include your operating system and browser, time of use of our services and visited websites.
We collect and use this information to understand how our Users as a whole use our services and to constantly adjust, improve, innovate and create products and services that meet the needs of our Users, as well as offering a personalized experience. We also collect responses from our trusted payment service providers when you make purchases on the platform. Depending on the payment method, this could include a subscription identifier sent to the payment service provider. In order to make purchases through the NWYT app, you will need to provide us with certain financial information (for example, your PayPal username or your credit / debit card information) in order to enable the payment process.
Payment service providers will need to collect payment information (your credit card information) for the proper compliance of the contract signed with you and to comply with applicable legislation (such as anti-money laundering regulations) and, in the absence of such information, you will not be able to use the NWYT platform. NWYT will only retain one payment token to process your payment.
When you use a mobile device, we will also collect and use your Apple Advertising IDs (IDFA) and Google (AAID) to recognize your device and to support activities carried out with our services. These numerical values are not permanently tied to your device, and depending on your operating system, you can reset them in the device settings.
We collect personal data in the following ways:
When you register with us, we will collect demographic and registration data, such as name, email address, password, country, and exact location. We will also collect your mobile phone number and profile photo if the User wishes (we recommend it in order to offer an optimal experience)
We process these Personal Data because they are necessary for the compliance of the contract with you for the use of the Platform in accordance with article 6 (1) (b) of the GDPR.
By using the NWYT platform, we will automatically obtain information, including personal information, about the services you use and how you use it. This information is necessary for the proper compliance of the contract signed with you, for the compliance of our legal obligations and for our legitimate interest in offering and improving the functionalities of the NWYT platform.
By using or interacting with our services, we may collect information about your exact or approximate location as determined through data such as your IP address or the GPS of your mobile device, in order to offer you a user experience improved. Most mobile devices allow you to control or disable the use of location services in applications from the settings menu.
We will collect information about your interactions with the NWYT platform.
We will automatically collect registration data and information from your device.
We will collect location data in the following ways:
From your mobile phone provider, directly from the device in which you use our services.
Directly from the device from which you use our Services.
The way we collect location data differs depending on whether you access services from a website or a mobile application.
If you access the services from any of our mobile applications, the way we will collect location data will vary depending on the device's operating system. In any case, we will not collect location data unless you have authorized its collection upon request. In the event that you reject the collection of location data in the application, we will not collect it, unless you enter it manually.
We process this Personal Data pursuant to your consent in accordance with Article 6 (1) (a) of the GDPR.
Other Information: We may collect other information about your use of our services. This information includes, for example, device type, operator, browser type, operating system, domain name and hosting provider, date and time of access, referring URL and required URL, transactional information about the activities carried out and the form of interaction with the services, such as data displayed, clicked or shared, click patterns and time spent on each site or page, as well as searches you could make on the services.
We process these Personal Data because they are necessary for the purposes of the legitimate interests that we pursue in order to improve our Platform in accordance with article 6 (1) (f) of the GDPR.
By connecting with us through social networks, we may collect information from your profile or account.
You can choose whether or not to allow the services, connect with them or subscribe to them through Facebook or Google (" Social Networks "). By connecting through your Social Network accounts, we may collect personal data that you have provided to such Social Networks. For example, when you log in with your Facebook credentials, we may collect with your consent those personal data of your Facebook profile that the conditions of use of Facebook allow to collect, such as your email address. In case you do not want to provide us with this information, you must modify the privacy settings of your Social Network accounts. For more information, see the privacy notices and conditions associated with your Social Network accounts that govern how your account information is collected and shared with us.
We process this Personal Data in accordance with your consent under Article 6 (1) (a) of the GDPR.
By completing surveys and participating in promotions, contests, and giveaways, we will collect contact, demographic, and fitness information.
We may sponsor contests, sweepstakes or other promotions ("Promotions") and we may ask you to provide us with personal information, such as name, address, email address, telephone number, age and other information that may be appropriate to participate.
We may also organize surveys to ask you questions on various topics, from personal information to brand and product preferences.
We process this Personal Data in accordance with your consent under Article 6 (1) (a) of the GDPR or because it is necessary for the purposes of the legitimate interests pursued by us in order to improve our Platform, under Article 6 ( 1) (f) of the GDPR.
When we collect Personal Data directly from you, you voluntarily provide Personal Data to us in order to use the Platform.
You give us your Personal Data voluntarily, but in case you do not give it to us, it may be because you cannot use the Platform or access promotions, contests or raffles.
3. How do we use your personal data?
We use the data we collect to exploit and develop our business, promote and improve our existing platform, design new services, and improve and personalize your experience in your interactions with us. We also use your personal data to communicate with you.
We will use your personal data for the following purposes:
Exploit our business and manage our services
We use your personal data to create and manage your personal NWYT account and process your orders.
Personalize experiences with our services, better understand our Users and get a complete view of them. We use your personal data to conduct behavioral analysis in order to provide you with relevant functionalities. This includes showing you a map or a list view of nearby businesses and suggesting the most relevant establishments for you by proximity or affinity.
We may create profiles based on your interactions with the NWYT platform, your purchase history, your profile information and preferences, and other content that you submit to the NWYT platform.
We will process this information based on our legitimate interest in improving the NWYT platform and the experience of our Users, and when necessary for the proper compliance of the contract signed between you and the establishment.
Communicate with you and respond to your requests
When a User registers with us, they will have the option to receive announcements about us and our products and services by email and / or push notifications. In the event that you express your consent to the reception of this type of messages, we may use your personal data and other information to communicate with you about the NWYT products or services that you have acquired or used and inform you about other products, promotions and services that we consider may be of interest to you. You will have the possibility to manage your communication preferences at any time from the mobile application.
We may use your personal data to respond to your requests for technical assistance, online services, product information or any other type of communication that you initiate. This includes accessing your account to handle requests for technical assistance.
Likewise, when you request it, we will use your personal data to register you in contests, programs or offers. We may also use your personal data to inform you about promotions and other special offers.
Keep in mind that, regardless of your settings regarding the receipt of email communications and push notifications, we may send you notifications related to the provision of our services, such as updating our conditions of use or this policy of privacy, or other formal communications regarding products or services you have purchased or used. This also includes email messages, push notifications and SMS in the event that one or more of your purchases are canceled by an establishment. We will do it to avoid that you go to an establishment to collect food and there are no more leftovers for sale.
Adapt our advertising and marketing
We use personal data and other information in support of our advertising and marketing campaigns to provide you with information about the products and services that we consider most relevant to you.
As long as you have expressed your consent, we may send you promotional messages and marketing, advertising and other information that may be of interest to you according to your preferences, as well as advertising on Social Networks through Social Network platforms. This includes contests, giveaways, and other promotional activities. You will always have the possibility to request NWYT not to send you any promotional material or information.
We will process your personal information for the purposes described above with our legitimate interest in developing marketing activities to offer you products that may be of interest to you.
Create and maintain a safe and trustworthy environment
We may use your personal data to detect and prevent cases of fraud, spam, abuse, security incidents and other harmful activities, as well as to conduct security investigations and risk assessments, and to verify or authenticate information or identifications provided by you.
4. Where is your personal data stored?
NWYT uses various external service providers that help us provide services related to its Platform. Service providers may be located within or outside the European Economic Area ("EEA"). Any transfer of your personal data will be carried out in accordance with applicable law.
5. How long will your personal data be kept?
NWYT will retain your personal data as long as you have an active account or as needed to provide you with the services. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and comply with our agreements. We will retain your Personal Data for up to 5 years after the end of the year in which we delete your Account in order to comply our legal obligations for the presentation, exercise or defense of legal claims.
6. Who will be responsible for your personal data?
No Waste Yes Taste ("NWYT") will be responsible for the treatment of the personal data that you send us and is responsible for them in accordance with the Andorran Data Protection Act (APDA) - (Llei 15/2003, decree del 9-06-2010), which implements the EU Data Protection Directive (95/46 / EC).
7. Who will have access to your personal data?
Your data may be shared within the NWYT group of companies related by common ownership or control (NWYT group). We will never transmit, sell or exchange your data for marketing purposes to third parties outside the NWYT group. The data communicated to third parties will only be used to provide the aforementioned services, for example, with media agencies and services for the distribution of newsletters, with credit reference or debt collection agencies for the purposes of checking credit ratings, carrying out identity checks and debt collection.
NWYT may disclose your information, including personal information, to courts, tribunals, law enforcement authorities, government authorities or authorized third parties, if and to the extent permitted or required by law or such communication is reasonably necessary to: (i) comply with our legal obligations, (ii) respond to legal actions and claims made against NWYT, (iii) respond to verified requests related to criminal investigations or for alleged or allegedly illegal activities or any other activity that may expose us , you or any of our users under legal responsibility, (iv) apply and manage our conditions of use or other agreements with members, or (v) protect the rights, property or personal safety of NWYT and its members.
8. How do we protect your personal data?
We apply technical and organizational measures to protect your data against loss, manipulation and unauthorized access. We continue to continuously adapt our security measures in line with the progress and evolution of technology. In order to make purchases made by credit card as secure as possible, all information will be sent in encrypted form. This means that the information will be transmitted through a secure connection and that no third party will be able to read your personal data. Regarding card purchases, we work with PCP payment service providers that allow us to verify directly with your bank that the card is valid for purchases. Our payment service providers process your card data in accordance with the international PCI DSS security standard, developed by VISA, MasterCard, Diners, American Express and JCB. This means that your credit card details will be treated with a very high level of security. When paying by card, we reserve the right to carry out an identity check.
9. What rights do you have?
You can exercise any of the rights described in this section by sending a message through our contact form. Please note that we may ask you to verify your identity before taking any further action in response to your request.
9.1 Management of your information
You can access and update your information through your account settings. If you have chosen to connect your NWYT account with an external application such as Facebook or Google, you can change your settings and withdraw permission from the application by changing your account settings. It will be your responsibility to keep your personal data updated.
9.2 Rectification of inaccurate or incomplete information
You may ask us to rectify inaccurate or incomplete information about you that you cannot update on your own from your NWYT account.
9.3 Access to data and portability
You can exercise your right to receive the personal data that concerns you and that you have provided, in a structured, commonly used and machine-readable format, and ask us to transmit them to another service provider when technically possible.
9.4 Data retention and deletion
As a general rule, we will retain your personal information as long as necessary to found the contract with you and our legal obligations. If you no longer want us to use your information to provide you with the NWYT platform, you may request us to delete your personal information and cancel your NWYT account. Please note that when you request the deletion of your personal information:
We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and security enhancement.
We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, NWYT may keep some of your information for the purposes of complying with tax, legal information and audit obligations.
Certain information you have shared with others, for example your comments, may still be visible to everyone on the NWYT platform, even after your account has been canceled. In addition, some copies of your information (such as logs) may remain in our database, but in a disassociated form from any personal identifier.
Since we maintain the NWYT platform to protect it from accidental or malicious loss and destruction, some residual copies of your personal information may not be removed from our backup systems for a limited period.
9.5 Withdrawal of your consent and limitation of treatment
You can withdraw your consent at any time by sending a communication to NWYT. Please note that the withdrawal of your consent will not affect the lawfulness of any processing activity based on the consent prior to its withdrawal.
9.6 Opposition to treatment
You will have the right to object to NWYT's processing of your personal information. If you object to such processing, NWYT will stop processing your personal information, but you may also need to cancel your account.
NWYT may continue to process personal data for specific purposes in the event that NWYT can prove compelling legitimate reasons for the treatment or when said treatment is necessary for the formulation, exercise or defense of claims.
In the event that your personal information is processed for direct marketing purposes, you may request NWYT at any time to stop treating your data for such direct marketing purposes by sending a message through our contact form.
10. Transfer of companies
11. Presentation of claims
You can file claims in relation to the data processing activities carried out by NWYT before the competent data protection authorities.
You can file a claim with the Andorran Data Protection Agency if you are not satisfied with the processing we carry out of your Personal Data. You can find the contact details of the Andorran Data Protection Agency at www.apda.ad
12. Responsible for the processing of personal data
You can contact us by sending an E-mail to our No Waste Yes Taste Customer Service, . Your rights under the Data Protection Law will not be affected.
No Waste Yes Taste
C / Dels Vilars, Ed, Santa Margarida, Bloc C.
NRT : 106743R
Postal address: C / Dels Vilars, Ed, Santa Margarida, Bloc C, 4to 1a, AD700 Escaldes-Engordany
For any questions do not hesitate to write to us through the contact form.
Version 09 March 2020.